Returns

RETURNING NON-FAULTY GOODS

All returns received within 7 days of purchase will be credited with a full refund of the price you paid. We cannot accept returns for items more than 7 days after purchase unless they are faulty. If you require a replacement you should re-order the product from our website when you receive your refund.

RETURNING FAULTY GOODS

Faulty items returned within 28 days of purchase will be refunded in full. Faulty Items returned more than 28 days after purchase but within manufacturers warranty may be partially refunded or repaired within 21 days of receipt.

POSTAGE REFUNDS

Please note we cannot reimburse return postage costs.

RETURNS FORM

Please fill all your information in the form below and click submit. When we receive your completed form we will send you a Returns Authorisation number. When you receive this e-mail please print it out and send it to us with your returned item. Please note we cannot accept returned items without a returns authorisation number.

Full Name:
Address Line 1:
Address Line 2:
Address Line 3:
Postcode:
Phone Number:
Email:
Re-Enter Email:
Product Name :
From which site did you purchase this item?:
Item Number or Purchase Reference:
How did you pay for your item?
Total Price Paid:
Date Purchased:
Reason For Return:
Description of Fault (faulty items only):
Any Other Comments:
Fields marked in italics are mandatory.